SOLUTIONS
Take one, or take all seven
Seven AI automation solutions for small businesses in Sussex, each priced and sold on its own
Each of the seven works the same way: an enquiry, a document, a reply or a cancellation arrives, AI reads it and drafts the reply or the next step, you approve it, and it is logged. They are built in Henfield for businesses in Sussex, and run just as well anywhere in the UK. Each is built once and owned outright, from £1,500 (Connect) to £3,750 (AI Voice Agent).
01 — AI Voice Agent
Calls without staff
It rings your own contacts to confirm what you need to know, updates the record from what they say, and hands anything worth a conversation to you. It calls in the evening and at weekends, when the people you need actually pick up.
- Rings from a queue you control, inside a calling window you set
- States it is automated, offers a person, and records the outcome
- Honours opt-outs the second they are given, permanently
- No answer triggers a text with a link they can update themselves
From £3,750
One-off build. Yours to keep.
More about AI Voice Agent: what it does, who it is for, and the questions people ask
Best for
Any business that has to ring the same list over and over to find out what changed. Availability, confirmations, renewals, reminders.
How it works
The queue decides who may be rung and when. The agent makes the call, writes down the answer, and the record updates itself.
Works alongside
Recruitment
Rings eighty workers on a Friday evening so Monday's shortlist is confirmed before a competitor starts dialling.
Clinics and practices
Confirms next week's appointments and offers the slot to the waiting list the moment somebody cancels.
Trades and maintenance
Chases the three quotes sitting unanswered and tells you which of them still want the work.
02 — AI Inbox
It reads the post
Emails, attachments and photographs of handwritten paperwork all go in the same door. It pulls out the numbers, files them where they belong, and writes the reply in your wording for you to approve.
- Reads Word tables, figures pasted into an email, and photos of handwritten sheets
- Drafts the reply in your voice, and nothing sends until you tick it
- Scores each enquiry so the ones worth money surface first
- Anything it cannot read with confidence is flagged rather than guessed
From £3,250
One-off build. Yours to keep.
More about AI Inbox: what it does, who it is for, and the questions people ask
Recruitment
Turns a photographed timesheet from a site foreman into payable hours without anyone keying it in.
Property and lettings
Reads a maintenance report, opens the job, and drafts the note to the landlord.
Salons and studios
Answers a booking enquiry in minutes with the right price, at eleven at night.
03 — Matching Engine
The right people, ranked
It scores everyone you hold against what the job needs, and returns a ranked shortlist with the reason for every entry. It is a database query rather than a guess, so it runs in milliseconds, costs nothing per run, and returns the same answer every time.
- Scores on distance, qualifications, history with you and how recently you spoke
- Excludes anyone who fails a hard requirement, rather than ranking them lower
- Shows why each person is on the list, so you can argue with it
- Weights are settings, not code, and are tuned against what actually places
From £3,250
One-off build. Yours to keep.
More about Matching Engine: what it does, who it is for, and the questions people ask
Best for
Any business matching people to work, jobs to engineers, or stock to orders, where the right answer depends on more than one thing at once.
How it works
A vacancy or job arrives, the whole database is scored against it, and a ranked list lands in the right person's inbox.
Works alongside
Recruitment
Ten confirmed-available candidates, nearest first, twelve minutes after the vacancy was raised.
Field service
The closest engineer who holds the right ticket and is free this afternoon.
Care and nursing
A ranked list of staff who have worked that home before, hold the training, and can travel.
Recruitment appears under six of the seven. A high-volume desk can have the availability calling and job matching system built for recruitment agencies, and the websites and custom systems the solutions sit alongside are on the services page, covering websites, systems and automations.
04 — Money
Quoted, invoiced, chased, paid
It turns approved work into a quote, a quote into an invoice, and an unpaid invoice into a polite chase written the way you would write it. You see everything before it sends.
- Invoices generated as real documents, split by purchase order where needed
- Nothing marked as issued until it is approved and your details are complete
- Chases written in your wording, on a schedule you set
- Margin visible by client, by site and by job
From £2,500
One-off build. Yours to keep.
More about Money: what it does, who it is for, and the questions people ask
Recruitment
A week of timesheets becomes client invoices and a payroll run on the same afternoon.
Trades
The quote goes out the same day and follows itself up twice before you would have remembered.
Professional services
Time recorded against a matter becomes a bill nobody had to assemble by hand.
05 — HR and Staff Management
Staff management without effort
Your people request time off, report sickness and send in their paperwork the way they already do. It reads it, records it, works out who is affected, and suggests the cover. You approve.
- Holiday and sickness requested and recorded without a form to learn
- Warns you before a certification or right-to-work document expires
- Suggests who can cover, based on who is free and who is qualified
- Keeps a reliability record: hours completed, and no-shows
From £2,500
One-off build. Yours to keep.
More about HR and Staff Management: what it does, who it is for, and the questions people ask
Best for
Any business past about eight people where the rota, the holiday and the paperwork live in somebody's head.
How it works
A request arrives by email. It is read, recorded and put in front of you with the consequences already worked out.
Works alongside
Construction and industrial
Flags the CSCS card expiring in three weeks before the worker is turned away at the gate.
Hospitality
A sickness text at seven in the morning arrives with three names who can cover the shift.
Care
Training records and DBS renewals tracked against every member of staff, with warnings well before expiry.
06 — Self-Serve Links
Two taps, no login
A link in a text or an email opens a page with the questions already asked. They tap the answers, it saves straight into your system, and the link stops working. No app, no password, and no phone call from you.
- Single-use links that expire, with only a hash of the token stored
- A page that loads on one bar of signal, and works without JavaScript
- Opt-outs honoured immediately and applied everywhere at once
- The answer lands in your system, not in somebody's inbox
From £1,750
One-off build. Yours to keep.
More about Self-Serve Links: what it does, who it is for, and the questions people ask
Best for
Any business chasing the same information from the same people over and over, where a phone call is too much effort for both sides.
How it works
The message goes out, they tap two answers, and the record is up to date before you have read your own inbox.
Works alongside
Recruitment
Availability confirmed by workers who never answer their phone during the day.
Clinics
Appointment confirmed or moved without a receptionist making a single call.
Trades
The customer picks a morning or an afternoon and the diary fills itself.
07 — Connect
Integrates with your systems
Most businesses do not want to replace their software, they want it to stop being an island. This reads from the systems you already pay for and writes back to them, so nothing has to be keyed in twice.
- Two-way sync, so an update in either place shows in both
- Retries on failure, and tells you when something did not go through
- Stays inside your provider's rate limits by design
- Your data stays yours, and the connection can be removed at any time
From £1,500
One-off build. Yours to keep.
More about Connect: what it does, who it is for, and the questions people ask
Recruitment
Vacancies and candidates read from the CRM you already run, with availability written straight back.
Retail and trade counters
Orders from the website landing in the accounts package without a re-key.
Any business
Inbox, calendar and accounts joined up, so one update reaches all three.
Paying for it
Spread the cost. Still own it
Every price is a one-off build fee. If it is easier to spread, pay half to start and the balance over six or twelve months. Ownership transfers on the final payment either way, and there is no licence and no per-user charge at any point.
Pay on completion
Half to start, half when it goes live. The standard terms.
Spread over six months
Half to start, then six monthly payments. Same price.
Spread over twelve months
Half to start, then twelve monthly payments. Same price.
Support is available afterwards and is scoped against what was actually built, never sold as a package you may not need.
Questions
The things people ask first
Yes. Each one runs on its own and is priced on its own. Most people start with whichever costs them the most time, then add.
No. Connect exists so the rest can read from and write to what you already run.
The code and the database are yours on final payment. There is no licence to renew and no charge per user. If you ever stop working with us, nothing switches off.
Hosting and any AI or telephony usage, billed at cost with nothing added, on your own accounts if you prefer. For most small businesses this is tens of pounds a month, not hundreds.
Between two and eight weeks depending on which solution and how much it has to connect to. You get a fixed quote and a date before anything starts.
No. Everything it drafts, sends or books waits for your approval unless you explicitly turn that off for something routine.
Yes. Brighton and Hove is a short drive from Henfield, so the first meeting is in person at your premises there, and the build is done remotely after that.
The one that hurts most, meaning the job that eats the most of your week. If you are not sure which that is, the free review is where we work it out: an hour at your place of work.
It is AI automation with a person in charge. The AI reads what arrives and drafts the reply or the next action, a person approves it, and only then does the system act.
Start with the one that hurts most
An hour on where your week actually goes, and a fixed price in writing before anything is built. Every price is published on the pricing page, and recruitment desks have a build of their own.