GUIDES
The questions owners ask: guides on invoices, phone answering and website costs for small businesses
Three long answers to three short questions. No pitch until the last line, and every number either published here already or attributed to whoever counted it.
The guides
Written to be useful whether or not you buy anything
Each one answers a question an owner actually asks, with the limits left in. Where a figure is not one this site has published or a named source has, it is not in the article.
13 September 2026
How do you stop chasing invoices?
Why chasing fails when it is a person's job to remember, the four things that fix it, and what it looks like when a system does the remembering.
13 September 2026
Can AI answer the phone for a tradesman?
What a missed call costs in work, where voicemail, a diverted mobile and an answering service each fall down, and what an AI agent can and cannot honestly do.
13 September 2026
What does a website cost in 2026?
What you are paying for at each level, why the cheap end is usually rented, what is left out of most quotes, and which ongoing costs are real.